Frequently asked questions
Who is this for?▾
Owners and administrators of Georgia personal care homes (PCH), Structured Family Caregiver (SFC) providers, and home care agencies — from a single 4-bed home up to multi-site operators.
Do I need technical skills?▾
No. CareHub is designed for non-technical owners — large buttons, plain-English wording, and mobile-first. Most owners are productive in under an hour.
How does the AI help me?▾
It drafts referral emails, family updates, compliance checklists, lead follow-ups, service plans, training quizzes, and more — you simply review and approve.
Is my data safe?▾
Yes. We use bank-grade encryption, role-based access, and HIPAA-aware design. Each subscriber's data is fully isolated. Family users only see updates for their loved one; staff only see their assigned tasks.
Can I cancel anytime?▾
Yes. Monthly plans cancel any time. Annual plans include a 30-day money-back guarantee — no questions asked.
Do you offer onboarding help?▾
Every subscription includes a free 30-minute onboarding call, video tutorials, and access to our private support inbox.